Carol-Ann Jordan
Lead Consultant
A seasoned HR professional with over 20 years’ experience and a warm, hands-on approach to big business.
About Genus HR Services
Genus is a boutique human resources consultancy firm specializing in organizational development and change management. The firm was founded by Lead Consultant, Carol-Ann Jordan, who saw the need for a personalized, hands-on approach to HR.
With her diverse skillset ranging from training and development to benefits administration and organizational restructuring, Carol-Ann brings a warmth and wisdom that so many businesses crave in their human resources.
What does Genus HR do?
We support you by:
Taking over those HR projects that have had to be postponed again and again because “there are just so many hours in a day” or
Taking over your routine tasks, freeing up time you need to focus on the special projects which need attention or
Tackling both as needed because you do not have resources dedicated to these functions
As the business environment changes, your business will need to adapt. Do you think your business adapt readily to changes? You must safeguard your business against the unknown and mitigate any negative impact that may come your way. Because you cannot do this alone you will need your teams and your employees to assist you in this effort. And now we are here to assist you too.
Experience
Carol-ann Jordan has over 20 years’ experience as a human resource professional. She has developed specialized expertise working across several sectors including manufacturing, import/distribution and tourism, within private and public sector organizations that operate regionally and internationally.
As an HR professional, she has used her training in areas such as Emotional Intelligence, Industrial Psychology, Productivity, Service Excellence, Compensation, Organizational Development and even Public Relations to advance the organizations she serves.
As a Labour Relations professional Carol-ann helped stabilize the industrial relations climates in organizations, facilitating greater dialogue and collaboration and minimizing instances of ad hoc union/industrial action.
In her role as a consultant, Carol-ann has served the tourism, financial and health services sectors. She has also worked on assignment with the International Labour Organization’s Bureau for Workers’ Activities (AVTRAV) and for Public Services International (PSI) in the Caribbean, spearheading a pilot project on gender-neutral job evaluation and gender-neutral pay systems in the Health Services Sector in Barbados.
Key Services
HR Department Startup
Training (Customer Service; Effective Workplace Communication)
Job Descriptions
- Developing
- Reviewing
- Updating
Preparing company/employee manuals
Recruitment/selection
Guidance On
- HR Policies
- HR Systems and Processes
- Performance Management
- Change Management
Documenting work processes
Gender-neutral job evaluations
Contact Me
Carol-Ann Jordan
LEAD CONSULTANT
Phone
246-247-5213
carol@genuscaribbean.com
I partner with you to understand your needs, respond to your challenges and adapt my approaches to ensure your success.
Looking forward to working with you!